Serving the public
Clean, reliable direct-piped drinking water
Bio-Link has provided consultation, installation, cartridge replacement and maintenance services for direct-piped water dispensers and filtration systems in Hong Kong and Macau since 1997. The hard part has never been choosing the machine, but whether someone is still looking after it in the years that follow.
- SGS testing across the range
- NSF 42 & 58 selected models
- SEE Certified Social Enterprise
Nearly 30 years of experience
Clients served
Third-party certification
Shop by model
Large-capacity freestanding dispenser, suitable for offices and commercial organisations.
Space-saving countertop / wall-mounted units, suitable for small office pantries and homes.
A continuous supply of boiled hot water for peak demand in pantries and food & beverage settings.
Under-sink RO/UF and countertop water filters for clean drinking water.
Sensor-operated bottle-filling station, suitable for drinking points on campuses and in public spaces.
Built-in drinking water taps deliver hot and cold water instantly and save countertop space.
One company, from supply to maintenance
From consultation and model selection to installation and long-term maintenance, everything is handled by Bio-Link. Our dispensers are third-party tested, so organisations can use them with confidence.
Direct-piped RO／UF
One-stop service
Supply, installation and maintenance on one phone number, with regular on-site cartridge replacement to reduce administrative follow-up.
Solutions for Every Scenario
Third-party certification
The entire range is SGS-tested; selected ST models are certified to NSF/ANSI 42 and 58.
From government departments and large corporations to schools, we have installed for them all
Offices / Commercial Buildings
No more ordering or carrying bottled water: a direct mains connection supplies water continuously, with chilled and hot drinking water in the pantry all day.
Food & Beverage
Continuous hot water at peak hours: high-capacity supply and scheduled on-site cartridge replacement keep operations running smoothly.
Schools / Campuses
Safe drinking water for staff and students: sensor bottle-filling stations reduce contact, and SGS test data is available to schools on request.
Institutions / Large Venues
Multiple water points, one contract: maintenance and cartridge replacement on a single schedule, making administration much simpler.
Home Solutions
Install an under-sink RO/UF water filter and you have clean drinking water as soon as you turn on the tap. When a filter cartridge is due, we remind you and replace it on site, helping to look after your family's health.
Reference filtration performance of the RO system for total dissolved solids (TDS).
Inlet TDS (example)
≈ 120
ppm
TDS after filtration (example)
< 10
ppm
*Filtration performance is for reference only. This product helps reduce the impurities concerned; actual performance varies with incoming water quality, system condition and ongoing maintenance.
Starts with a Free Consultation, followed through end to end
Contact us by WhatsApp, phone or email; you can send photos of the site, and an on-site assessment can be arranged if needed. From model selection and installation to long-term maintenance, the same team handles the whole process.
Free Consultation
Reach us on WhatsApp, by phone, or send photos of your site so we can understand your water consumption, venue and water-quality needs; an on-site assessment can be arranged where required.
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Model selection advice
We recommend suitable models based on your site and needs, for purchase or rental, with clear pricing.
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On-site installation
Our technical team installs and connects the unit on site, ready to use once installed.
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Regular maintenance
Scheduled on-site maintenance and cartridge replacement; when the replacement month is due, we contact you to arrange it.
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Repair support
Contact us on WhatsApp or by phone if there is a problem; we reply within one working day and arrange an on-site visit.
Reach us on WhatsApp, by phone, or send photos of your site so we can understand your water consumption, venue and water-quality needs; an on-site assessment can be arranged where required.
We recommend suitable models based on your site and needs, for purchase or rental, with clear pricing.
Our technical team installs and connects the unit on site, ready to use once installed.
Scheduled on-site maintenance and cartridge replacement; when the replacement month is due, we contact you to arrange it.
Contact us on WhatsApp or by phone if there is a problem; we reply within one working day and arrange an on-site visit.
The hard part comes after installation — what our customers say
“Really efficient — we placed the order the day before yesterday and they came to install today. The installation technician was very polite and the service was really thoughtful. Very satisfied!”
“Thanks so much — I’ve been with you for over ten years. Having you change the filters regularly is the best.”
“Since switching to direct-piped water dispensers, our admin colleagues no longer need to order and carry water; we are gradually installing them at more of our sites.”
Client References
Serving over a thousand clients in Hong Kong and Macau, across government bodies, corporates, healthcare and social-welfare organisations, and the education sector.
ST1523 · ST9102 · ST2011
1997
Understand the water quality first, then choose a suitable solution
Start on WhatsApp or by phone. Enquiries and quotations are free with no obligation to buy, and dispensers are available for purchase or rental.