Match the right water dispenser to your site
Three steps to understand your needs
Understand the site and usage
Tell us by phone, WhatsApp or email the number of users, the placement location, the positions of the water inlet, drainage and power supply, and your current drinking-water arrangement (for example, whether an existing dispenser or bottled water needs to be replaced).
Model recommendation based on your needs
Our technical consultants recommend suitable models, quantities, installation methods and cartridge replacement arrangements based on your water consumption and site conditions.
On-site visit arranged where appropriate
Please complete the form and we will follow up as soon as possible
Frequently asked questions
Consultation, recommendations and quotations are free, with no obligation to buy. We review your site's water consumption, installation location and existing equipment, then recommend suitable models, quantities and cartridge replacement arrangements. Where site conditions require, an on-site visit can be arranged.
The number of users, the placement location, the positions of the water inlet, drainage and power supply, and your current drinking-water arrangement (for example, whether an existing dispenser needs to be replaced or bottled water discontinued). You are welcome to send us site photos for our assessment.
Delivery and installation are generally completed within seven working days of order confirmation and payment; if an item is out of stock, we will advise the expected arrival time when the order is placed. The site must provide water supply, drainage and power points, and a valve at the end of the outlet pipe. Free delivery and basic installation are included.
During the maintenance period we replace filter cartridges on-site according to the cartridge cycle and inspect the system, and provide on-site repair service during office hours. Not covered: damage caused by misuse, faults caused by foreign objects, and cleaning services such as stain, pest and mould removal. The detailed scope is set out in the quotation and contract.
Maintenance service hours are Monday to Saturday, 10:30 am to 5:00 pm, covering Hong Kong and Macau. A travel surcharge applies to certain remote areas in Hong Kong (Sai Kung, Clear Water Bay, Shek O, Stanley, Discovery Bay, Ma Wan, Cheung Chau, Lamma Island, Peng Chau and Lantau Island).
Quotations are valid for 30 days. If the model, quantity or installation conditions change, we will issue a revised quotation.