2011
Bio-Link ST2011 Upright RO Three-Temperature Touch-Free Water Dispenser Office & School Water Dispenser
Freestanding
RO · 20L hot tank · Touch-free

ST2011

Touchfree Freestanding RO 3-Temp Water Dispenser

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Touch-free sensor dispensing gives extra confidence in hygiene at high-traffic locations — the ST2011 comes with a 20-litre hot-water tank, keeping busy periods in offices and schools well supplied. Cold and warm water both come from boiled water; programmed, timed automatic high-temperature sterilisation flushing keeps the inside of the machine clean as well.
Bio-Link certification marks

Filtration system tested by SGS

Bio-Link certification marks

NSF 42 & 58|designated models

Rental (monthly fee)

HK$600

If you would rather buy, you are welcome to request a quotation

Filtration technology

RO or UF

Installation type

Freestanding

Applicable venues

Office・School
FILTRATION ‧ Filtration technology

Multi-stage filtration, purified layer by layer

Drinking water passes through multiple filter cartridges in turn, removing impurities layer by layer, finishing with activated carbon to improve taste.

PP

Filters large particles such as silt and rust, and pesticides

rust

sediment

Activated Carbon

Filters off-tastes and residual chlorine

chlorine

RO reverse osmosis membrane

Filters impurities down to 0.0001 micron, plus viruses and bacteria, and removes organic matter and heavy metals such as lead from the water

virus & bacteria

lead

Activated Carbon

Filters out off-tastes and improves taste

bad ordor

*Filtration performance is for reference only, and actual performance may vary with incoming water quality, system condition and ongoing maintenance.

FEATURES ‧ Product features

Product features

Four-stage RO filtration

  • 4 powerful stages of RO filtration
  • Turn it on for clean water ready to drink

Touchless Water Dispensing

  • Touchless sensor
  • Finger-sensing from a distance

Large capacity across three tanks

  • 20 litre hot water tank
  • Plus 8.5L ambient and 4L cold

Multiple smart safety features

  • Hot water safety lock guards against scalding
  • Automatic water and power cutoff for leak detection

Programmed High-Temperature Sterilisation

  • Programmed, timed automatic high-temperature sterilisation flushing
  • Treats the whole machine, including the tank and internal pipework
  • Sterilisation schedule can be customised, with automatic energy-saving standby
SPECIFICATIONS ‧ Product specifications

Product Specification

Model type
Floor Standing Water Dispenser
Dimensions (W×D×H)
44 x 55 x 138 cm
Dispensing Area Height
30cm
Heating Power
1000W
Cooling Power
175W
Hot water tank
20L
Ambient tank
8.5L
Cold water tank
4L
Hot Water Output
18 L/hour
Cold water output
7 L/hour
Hot Water Temperature
90-100°C
Cold Water Temperature
5-10°C
Filtration Stages
4
Voltage
220V
Configuration Options
Variant A: hot and ambient (Variant AB: hot, ambient and cold)
Origin
Taiwan
This machine uses a high-efficiency heat-exchange system, so the chilled and ambient water both originate from water that has been boiled. Boiling kills bacteria, adding a layer of protection beyond filtration alone.

Please note: with continuous or heavy use of ambient and chilled water, if the system does not have enough time to cool, the dispensing temperature may run higher for a short period (for example, chilled or ambient water coming out lukewarm). We suggest customers assess actual daily water demand so the system can maintain its best cooling efficiency and keep supplying drinking water at the temperature you need.
PEACE OF MIND ‧ Service you can rely on

Supply and maintenance, followed through by one company

No need to wait for a site visit — a free consultation can start right away on WhatsApp, by phone or by sending photos of your site, and we follow through step by step to installation and long-term maintenance.

01

Free Consultation

WhatsApp us, call us or send photos of your site, and we will look at your water usage, your premises and your water needs straight away. An on-site visit can be arranged where needed.

02

Model selection advice

We recommend suitable models based on your site and needs, for purchase or rental, with clear pricing.

03

On-site installation

Our technical team installs and connects the unit on site, ready to use once installed.

04

Regular maintenance

Scheduled on-site maintenance and filter cartridge replacement — supply through to maintenance handled by the same company.

05

Repair support

Reach support by phone or WhatsApp for a quick response.

01 ・ Free Consultation

Reach us on WhatsApp, by phone, or send photos of your site so we can understand your water consumption, venue and water-quality needs; an on-site assessment can be arranged where required.

02 ・ Model Recommendation

We recommend suitable models based on your site and needs, for purchase or rental, with clear pricing.

03 · On-site installation

Our technical team installs and connects the unit on site, ready to use once installed.

04 ・ Scheduled Maintenance

Scheduled on-site maintenance and cartridge replacement; when the replacement month is due, we contact you to arrange it.

05 ・ Repair Support

Contact us on WhatsApp or by phone if there is a problem; we reply within one working day and arrange an on-site visit.

FAQ ‧ Frequently Asked Questions

Frequently asked questions

What are the installation requirements?

Our own technician comes to connect it, usually completing installation the same day so you can start using it; before installation we can look at the site layout and water supply points.

As a general rule, the customer must provide the following:
a. A water supply and power socket beside the dispenser (within 1 metre of the installation point), with a shut-off valve fitted at the end of the outlet pipe
b. A pressure-reducing valve (if water pressure exceeds 30psi)
c. Ventilation where a hot water boiler is installed
d. An outlet / drainage system beside the dispenser (where applicable)

For anything beyond the above, we can carry out additional works and/or supply additional fittings if needed. We will submit a quotation for the customer's approval.

Depending on actual water usage and water quality, we visit on the recommended cycle to replace filter cartridges and check the machine, keeping output steady.

We offer scheduled maintenance plans covering on-site maintenance, filter cartridge replacement, machine checks and fault repairs; RO models also have a renewal plan.

Either works. Rental is an all-inclusive monthly fee (installation, maintenance, cartridge changes, repairs); purchase comes with a standard maintenance plan. The actual plan is quoted according to your site and usage.

The full filtration line has passed SGS testing; designated models meet NSF/ANSI 42 and 58. Bio-Link is also a certified social enterprise (HKCSS/SEE Mark, seemark.hk/see0195), operated by Bio-Link (Holdings) Limited.

We serve Hong Kong and Macau. You are welcome to reach us on WhatsApp or by phone for a free consultation on the right solution for your site.

PLANS ‧ Plans

All-inclusive monthly fee, costs stated up front

Bio-Link ST2011 Upright RO Three-Temperature Touch-Free Water Dispenser Office & School Water Dispenser
ST2011

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Rental (monthly fee)

HK$600

For purchases, feel free to contact us for a quote.

Installation and maintenance
RELATED ‧ Related models

Same-series dispensers

Floor Standing Water Dispenser
Bio-Link ST1523 Freestanding RO Three-Temperature Water Dispenser Hong Kong Office Water Dispenser
ST1523

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Filtration System

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Venue

Office・School
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Filtration System

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Venue

Office・School
Floor Standing Water Dispenser
Bio-Link ST9102 Upright RO Three-Temperature School Water Dispenser | Freestanding Water Dispenser
ST9102

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Freestanding Three-Temperature Water Dispenser

Features

Non-electronic dispensing

Filtration System

RO or UF

Venue

Office・School
Floor Standing Water Dispenser
ST6055 Freestanding Steam-Sterilising 3-Temp Water Dispenser
ST6055

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Steam-Sterilising 3-Temp Water Dispenser

Features

Programmable steam sterilisation

Filtration System

RO or UF

Venue

Office・School
Bio-Link certification marks
SGS-tested across the full range
Bio-Link certification marks
NSF/ANSI 42 & 58

ST1523 · ST9102 · ST2011

Bio-Link certification marks
SEE Certified Social Enterprise
seemark.hk/see0195

1997

since 1997

Not sure whether the ST2011 suits you?

Free consultation, with the right solution identified straight away — start on WhatsApp, by phone or by sending photos of your site; an on-site visit can be arranged where needed.