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Bio-Link HWBY02 Countertop & Wall-Mounted Electric Hot Water Boiler | Commercial Hot Water Boiler
Countertop or wall-mounted
No preheating · Hot and warm

HWBY02

Electric Boiler · Hot & Warm

R

H

Boiling water for brewing, warm water ready to drink — the HWBY02's two taps supply hot and warm water separately, so service and everyday drinking never queue behind each other. Output runs from 15 to 45 litres per hour depending on model, with countertop or wall mounting; a filtration system can be added as needed.
Bio-Link certification marks

Filtration system tested by SGS

Filtration technology

RO or UF add-on available

Installation type

Countertop or wall-mounted

Applicable venues

Offices · Food & Beverage
FILTRATION ‧ Filtration technology

Optional filtration system (UF ultrafiltration)

Drinking water passes through multiple filter cartridges in turn, removing impurities layer by layer, finishing with activated carbon to improve taste.

PP

Filters large particles such as silt and rust, and pesticides

rust

sediment

Activated Carbon

Filters off-tastes and residual chlorine

chlorine

Hollow fibre membrane (UF)

Filters down to 0.01 micron, effectively reducing viruses and bacteria

virus & bacteria

Activated Carbon

Filters out off-tastes and improves taste

bad ordor

*This model can take either an RO or a UF filtration system; the stages above are for the UF configuration. Filtration performance is for reference only, and actual performance may vary with incoming water quality, system condition and ongoing maintenance.

FEATURES ‧ Product features

Product features

Constant Temperature Technology

  • Synchronous heating, so the hot water in the tank is unaffected by incoming water
  • No temperature difference when refilling

LED Electronic Display

  • LED display shows the water temperature
  • Settings can be adjusted directly

Materials and factory certification

  • 304 stainless steel water tank, safe and hygienic
  • Factory-certified to CQC food-contact standards

Smart Fault Detection

  • Power cut-off when water is low, dry-burn protection and power cut-off at excessively high temperature
  • Multiple 24-hour protections

Models and specifications

  • Output 15–45 L/h
  • Two taps supplying hot and warm water

Model specifications (series)

Model
Product Dimension
Power
Current
Water Output
Tank capacity
Suitable headcount
HWBY02-10
30.5 x 18.7 x 46.6 cm
1500W
6.8A
15L/h
8L
20 people
HWBY02-20
35.5 x 21.7 x 56.6 cm
2000W
9.1A
25L/h
16L
40 people
HWBY02-30
40.5 x 24.7 x 61.6 cm
3000W
13.6A
45L/h
25L
60 people
Number of taps
2
Water Output
Hot・Warm
Voltage
220V
PEACE OF MIND ‧ Service you can rely on

Supply and maintenance, followed through by one company

No need to wait for a site visit — a free consultation can start right away on WhatsApp, by phone or by sending photos of your site, and we follow through step by step to installation and long-term maintenance.

01

Free Consultation

WhatsApp us, call us or send photos of your site, and we will look at your water usage, your premises and your water needs straight away. An on-site visit can be arranged where needed.

02

Model selection advice

We recommend suitable models based on your site and needs, for purchase or rental, with clear pricing.

03

On-site installation

Our technical team installs and connects the unit on site, ready to use once installed.

04

Regular maintenance

Scheduled on-site maintenance and filter cartridge replacement — supply through to maintenance handled by the same company.

05

Repair support

Reach support by phone or WhatsApp for a quick response.

01 ・ Free Consultation

Reach us on WhatsApp, by phone, or send photos of your site so we can understand your water consumption, venue and water-quality needs; an on-site assessment can be arranged where required.

02 ・ Model Recommendation

We recommend suitable models based on your site and needs, for purchase or rental, with clear pricing.

03 · On-site installation

Our technical team installs and connects the unit on site, ready to use once installed.

04 ・ Scheduled Maintenance

Scheduled on-site maintenance and cartridge replacement; when the replacement month is due, we contact you to arrange it.

05 ・ Repair Support

Contact us on WhatsApp or by phone if there is a problem; we reply within one working day and arrange an on-site visit.

FAQ ‧ Frequently Asked Questions

Frequently asked questions

What are the installation requirements?

Our own technician comes to connect it, usually completing installation the same day so you can start using it; before installation we can look at the site layout and water supply points.

As a general rule, the customer must provide the following:
a. A water supply and power socket beside the dispenser (within 1 metre of the installation point), with a shut-off valve fitted at the end of the outlet pipe
b. A pressure-reducing valve (if water pressure exceeds 30psi)
c. Ventilation where a hot water boiler is installed
d. An outlet / drainage system beside the dispenser (where applicable)

For anything beyond the above, we can carry out additional works and/or supply additional fittings if needed. We will submit a quotation for the customer's approval.

Depending on actual water usage and water quality, we visit on the recommended cycle to replace filter cartridges and check the machine, keeping output steady.

We offer scheduled maintenance plans covering on-site maintenance, filter cartridge replacement, machine checks and fault repairs; RO models also have a renewal plan.

Either works. Rental is an all-inclusive monthly fee (installation, maintenance, cartridge changes, repairs); purchase comes with a standard maintenance plan. The actual plan is quoted according to your site and usage.

The full filtration line has passed SGS testing; designated models meet NSF/ANSI 42 and 58. Bio-Link is also a certified social enterprise (HKCSS/SEE Mark, seemark.hk/see0195), operated by Bio-Link (Holdings) Limited.

We serve Hong Kong and Macau. You are welcome to reach us on WhatsApp or by phone for a free consultation on the right solution for your site.

RELATED ‧ Related models

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Venue

Offices · Food & Beverage
Bio-Link certification marks
SGS-tested across the full range
Bio-Link certification marks
NSF/ANSI 42 & 58

ST1523 · ST9102 · ST2011

Bio-Link certification marks
SEE Certified Social Enterprise
seemark.hk/see0195

1997

since 1997

Not sure whether the HWBY02 suits you?

Free consultation, with the right solution identified straight away — start on WhatsApp, by phone or by sending photos of your site; an on-site visit can be arranged where needed.